Privacy Policy

We live in a digital world where privacy and the security of personal information are of the utmost importance.  Today, people get news and information as well as conduct research and buy products online and it concerns people using the internet how their information is used.  At, we take privacy and the protection of your personal information very seriously.  This privacy policy is intended to advise you of what information is collected, how we use it, and perhaps most importantly, how we don’t use it.  Please note that this policy only covers information that we collect online.  If you do not agree with any part of this privacy policy, you are required to discontinue use of this website.

HOW WE COLLECT PERSONAL INFORMATION collects personal information from you when you email us, fill out a contact request form, offer feedback, ask a question or book an appointment with us.  This is all in the context of accessing the website and booking or initiating contact with the team through the website.  We typically collect name (first name and last name and all other listed info required by the California Veterinary Medical Board in order to maintain accurate records regarding your pet), home address, email, phone number and give you the opportunity to leave us a message that includes feedback, a question, a product inquiry or request for contact.

You also may create an account through at any time by registering your email address and designating a unique access password. You do not need to create an account in order to visit our site but will need an account to book and track your appointments. For your privacy and security, we do not store credit card numbers in your account.

When you make a credit card purchase with, we do not store your credit card information.  We have chosen to partner with Squareup, a well-known company that allow small businesses to accept credit cards with sophisticated technology in place that protect consumers with a safe online environment to initiate a purchases and complete it on web pages that use (SSL) or Secure Sockets Layer Encryption Technology.  This combined with anti-fraud tools, safeguards against unauthorized transactions and dispute resolutions allow to take credit cards and assure our clients of a safe environment to do business with our company online. Squareup PCI Compliant.  Please note that Squareup has their own privacy policy separate from  For more information on how Squareup allows consumers to make purchases online while keeping their personal information safe, we encourage you to visit the Squareup Privacy Policy and the For Business section of their website.  Our number one goal is to make sure that your personal information is safe with us so that when you see products that you would like to purchase you will not feel like the decision to buy will put your personal information and credit card details at risk.  Squareup allows us to feel good about asking you to trust us and we appreciate their role in the business.

COOKIES uses session cookies to observe your navigation throughout the website. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after your visit. If you delete our cookies, you limit our ability to personalize for your next visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.

How will my information be used?
Information collected on may be used in the following ways:

PROTECTING CHILDREN is a website offering pet dental services and content that is family friendly., in keeping with the Children’s Online Privacy Protection Act, also known as COPPA, does not knowingly collect information on or sell products or services to children under the age of 13.  If you are under the age of 13, you are required to do so under the supervision of an adult age 18 years or older.

From time to time, we will link to 3rd party websites on our website for informational purposes.  Unless indicated otherwise, those links do not make make us responsible nor do we endorse their content.  Those 3rd party sites operate under privacy policies and terms of use that pertain to use of their websites.  Before providing personally identifiable information or continuing to use 3rd party websites that links to, it is your responsibility to read and understand their privacy policies and terms of use.

If you have questions you may contact us at or you may call us at (858) 752-9778.

This privacy policy was posted on September 11, 2023.  We may make changes to this privacy policy at any time and will post them online in the Privacy Policy Section of the website.  Changes to the privacy policy are effective immediately upon posting.  Check back periodically to get an up to date look at our privacy policy.

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